How may we assist you today?
Your credit card is your “ticket” to the event (offered by artists or promoters on select events only).
Have your tickets delivered to your desired location (available only for specific events and locations). Tickets will be delivered within 48 hours from the date of purchase. You will need the cell phone number or email address provided at the time of purchase to show your email/text confirmation in order to receive your ticket/s. OR you may show the credit card used along with a government issued identification.
Pick up your tickets at the event; you’ll need the cell phone number or email address provided at the time of purchase to show your email/text confirmation in order to receive your ticket/s.
Pick up your tickets at your convenience at one of our designated pick up locations. You will need a government issued photo id (driver’s license, passport, voter’s id) to collect ticket/s purchased. Tickets will not be issued without identification.
You’ll get an automatic refund for tickets bought online using your purchase payment method. (We refund all fees EXCEPT Delivery and Service Charges.)
We’ll contact you with the new date and time. If you can’t make the new date, we will give a refund upon request. (We refund all fees EXCEPT Delivery and Service Charges.)
All tickets for events are refundable from 72 hours after date of purchase up until 1 week before the event. (We refund all fees EXCEPT Delivery and Service Charges.
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